DELIVERY TIMES:
Tuesday-Saturday, 9 a.m.-5 p.m

WHAT YOU CAN EXPECT FROM US

• Place your furniture selection where you want it.
• Assemble and install all items being delivered (except item KD, lamps, etc., though special arrangements can be made*).
• Provide a final inspection of your furniture after installation. 

• We will call you the day right before your delivery to notify and confirm the time slot that we have scheduled for you.
• Delivery times are selected and scheduled to include the total routing for the delivery date you selected, therefore we cannot give you a specific delivery time.
• We select and provide you with an estimated 3-hour delivery time window.
• If you made a request for a specific delivery time, we will do our best to arrange delivery for that time.
• If you do need to know a more exact time, please ask for out Call Ahead Service. We will then call you when our truck is at the stop before yours.

• Have someone present at your delivery location to accept your delivery.
• Inspect your delivery thoroughly to insure it meets your satisfaction.
• Promptly notify us of any problems that you may encounter with your delivery.
• Please have all C.O.D payments ready for the delivery.
• Have room cleared of furniture or merchandise.
• Remove all wall décor and loose rugs from any hall or stairway that will be used during delivery. This will help to avoid accidents. 
• Check that the phone numbers(s) you gave us is correct so that we can reach you.

• Please understand that deliveries are prepared and loaded onto the truck 48 hours before your chosen delivery date. 
• If you should need to cancel or reschedule your delivery, you need to notify us 48 hours before your scheduled delivery date and time.
• If 48-hour notice advance notice is not provided, you will be charged with a rescheduling fee of $25.00 per cancellation or rescheduled date. 

• We provide a special assembly service for knock down furniture, floor lamps, etc. Call store for the rates.
• Should your merchandise not fit, you can discuss with you shipping department adjustments that enable your furniture to fit. Any such adjustments will be at your own expense